Pricing
Simple plans that fit a small-city budget.
All four tools on every plan. One-time $500 setup — waived when you pay annually.
Starter
For villages and small towns getting online properly for the first time.
$199 /mo
+ one-time $500 setup
- City website + hosting & SSL
- All four tools included
- Up to 5 staff accounts
- Text & email alerts (1,000 residents)
- Email support
Most popular
Growth
For towns ready to move licenses and payments fully online.
$349 /mo
+ one-time $500 setup
- Everything in Starter
- Online payments & next-day deposits
- Unlimited staff accounts
- Alerts for up to 10,000 residents
- Ordinance migration included
- Priority phone support
Premier
For larger cities with more departments, boards, and traffic.
$549 /mo
+ one-time $500 setup
- Everything in Growth
- Unlimited resident alerts
- Custom department microsites
- Agenda & minutes publishing
- Dedicated success manager
- Quarterly site reviews
Questions cities ask us
No. We build the site, migrate your content, and train your clerk’s office (most teams need one 90-minute session). Day-to-day updates are as easy as writing an email.
Design of your site, content migration from your old site, ordinance import, staff training, and your launch. It’s waived entirely on annual billing.
Yes — we point your existing domain to your new Townly site, and we can help you register a .gov if you don’t have one yet.
License fees and other payments run through our payment partner and deposit into your city account the next business day. Cities can pass the processing fee to the payer or absorb it.
Upgrade any time — the change is prorated and takes effect immediately. No new contract, no migration.